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        <title><![CDATA[myBalto]]></title>
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        <pubDate>Thu, 16 Apr 2026 16:41:56 GMT</pubDate>
        <copyright><![CDATA[2026 myBalto]]></copyright>
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            <title><![CDATA[Shepherd- How To Create An Invoice]]></title>
            <description><![CDATA[Step 1: Go to your main dashboard in Shepherd and find the patient that you wish to create an invoice for.



Step 2: Click on the CLIENT NAME and click "QUICK INVOICE".





Step 3: Add the item you want to ...]]></description>
            <link>https://community.mybalto.com/testing-gikbgxy4/post/shepherd--how-to-create-an-invoice-FH9TzwASnEFqR7p</link>
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            <category><![CDATA[Payment Processing]]></category>
            <dc:creator><![CDATA[Amy]]></dc:creator>
            <pubDate>Tue, 22 Apr 2025 18:43:35 GMT</pubDate>
            <content:encoded><![CDATA[<p><strong>Step 1:</strong> Go to your main dashboard in Shepherd and find the patient that you wish to create an invoice for.</p><figure data-align="center" data-size="original" data-id="EQ1IsmkJK6EbbVPS69xtt" data-version="v2" data-type="image"><img data-id="EQ1IsmkJK6EbbVPS69xtt" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/EQ1IsmkJK6EbbVPS69xtt?auto=compress,format&amp;dl"></figure><p></p><p><strong>Step 2: </strong>Click on the <strong>CLIENT NAME </strong>and click "<strong>QUICK INVOICE</strong>".</p><p></p><figure data-align="center" data-size="original" data-id="MZEKE8A4gFW6Ia59f701n" data-version="v2" data-type="image"><img data-id="MZEKE8A4gFW6Ia59f701n" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/MZEKE8A4gFW6Ia59f701n?auto=compress,format&amp;dl"></figure><p></p><p><strong>Step 3: </strong>Add the item you want to charge the client for.</p><figure data-align="center" data-size="original" data-id="gInrvqTH06fBFWs2d4LK3" data-version="v2" data-type="image"><img data-id="gInrvqTH06fBFWs2d4LK3" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/gInrvqTH06fBFWs2d4LK3?auto=compress,format&amp;dl"></figure><p><strong>Step 4: </strong>Once everything has been added to the invoice being created, click <strong>ADD TO INVOICE</strong>.</p><p></p><figure data-align="center" data-size="original" data-id="DoPaboAq9FGDk865axaXk" data-version="v2" data-type="image"><img data-id="DoPaboAq9FGDk865axaXk" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/DoPaboAq9FGDk865axaXk?auto=compress,format&amp;dl"></figure><p></p><p><strong>Step 5: </strong>Click the <strong>TAKE PAYMENT</strong> button at the bottom of the screen</p><figure data-align="center" data-size="original" data-id="7W8QJXmpXvZhhAY8geixo" data-version="v2" data-type="image"><img data-id="7W8QJXmpXvZhhAY8geixo" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/7W8QJXmpXvZhhAY8geixo?auto=compress,format&amp;dl"></figure><p></p><p><strong>Step 6:</strong> Click <strong>CREATE INVOICE</strong></p><figure data-align="center" data-size="original" data-id="hVObY9pfTxEpyPCe6d0OD" data-version="v2" data-type="image"><img data-id="hVObY9pfTxEpyPCe6d0OD" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/hVObY9pfTxEpyPCe6d0OD?auto=compress,format&amp;dl"></figure><p></p><p><strong>Step 7: </strong>All of the information from the Shepherd screen will pull over to the invoice that was created.</p><figure data-align="center" data-size="original" data-id="y5v0OQpyZwQYBzE08vz3h" data-version="v2" data-type="image"><img data-id="y5v0OQpyZwQYBzE08vz3h" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/y5v0OQpyZwQYBzE08vz3h?auto=compress,format&amp;dl"></figure><p>The <strong>DONATION PROMPT</strong> can be turned on or off depending on if you would like the <strong>ROUND UP OPTION </strong>to be on the invoice or not.</p><figure data-align="center" data-size="original" data-id="kytLlI1raVpGWrkbDDblV" data-version="v2" data-type="image"><img data-id="kytLlI1raVpGWrkbDDblV" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/kytLlI1raVpGWrkbDDblV?auto=compress,format&amp;dl"></figure><p></p><p><strong>Step 8: </strong>Click<strong> SUBMIT.</strong></p><figure data-align="center" data-size="original" data-id="v2Y3nsP8iuMpTenCbpNf1" data-version="v2" data-type="image"><img data-id="v2Y3nsP8iuMpTenCbpNf1" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/v2Y3nsP8iuMpTenCbpNf1?auto=compress,format&amp;dl"></figure><p></p><p><strong>Step 9: </strong>You can now select <strong>DONE</strong>, <strong>VIEW INVOICE </strong>or <strong>SEND INVOICE.</strong></p><figure data-align="center" data-size="original" data-id="Mn0eBvq0a2W0GCZVj5SF1" data-version="v2" data-type="image"><img data-id="Mn0eBvq0a2W0GCZVj5SF1" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/Mn0eBvq0a2W0GCZVj5SF1?auto=compress,format&amp;dl"></figure><p><strong>Step 10: </strong>You have the option of sending the invoice via email or text message using the drop-down menu.</p><figure data-align="center" data-size="original" data-id="kDc5mmXKk6DU2xT7C52zd" data-version="v2" data-type="image"><img data-id="kDc5mmXKk6DU2xT7C52zd" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/kDc5mmXKk6DU2xT7C52zd?auto=compress,format&amp;dl"></figure><p><strong>Step 11:</strong> Click SEND and CLOSE.</p><p><strong>Step 12:</strong> You can then VIEW INVOICE</p><figure data-align="center" data-size="original" data-id="vJtQA4rflKicR7STjqy0X" data-version="v2" data-type="image"><img data-id="vJtQA4rflKicR7STjqy0X" alt="Document image" title="Document image" 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        </item>
        <item>
            <title><![CDATA[AviMark - Configuring Payment Write Backs]]></title>
            <description><![CDATA[When a Clinic sets up payments processing through VetPayTogo, they also have the opportunity to write back all processed payments to AVImark so that they appear in the PIMS processing reports.

There ...]]></description>
            <link>https://community.mybalto.com/testing-gikbgxy4/post/avimark---configuring-payment-write-backs-NjfPK06PuDBPui6</link>
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            <category><![CDATA[Payment Processing]]></category>
            <dc:creator><![CDATA[Amy]]></dc:creator>
            <pubDate>Tue, 22 Apr 2025 18:35:20 GMT</pubDate>
            <content:encoded><![CDATA[<p>When a Clinic sets up payments processing through VetPayTogo, they also have the opportunity to write back all processed payments to AVImark so that they appear in the PIMS processing reports.</p><p>There are two main attributes associated to how each processed payment appears in the PIMS processing report that the Clinic needs to configure in order to perform payment write backs:</p><ol><li><p>The <strong>User</strong>&nbsp;associated with all payments processed through VetPayTogo, i.e. As a Clinic User, do you want payments processed through VetPayTogo to be assigned to an existing employee in your PIMS or do you want to create a new Employee for write back purposes?</p></li><li><p>The <strong>Payment Type</strong> associated with all payments processed through VetPayTogo, i.e. As a Clinic User, do you want to choose a Payment Type that already exists in your PIMS for payments processed through VetPayTogo, or do you prefer to have a new Payment Type that indicates this payment source for write back purposes?</p></li></ol><p>This documentation covers how to set up new <strong>Employee</strong> or <strong>Payment Type</strong> attributes that don't already exist in the Clinic's PIMS and are being created for the purposes of payment write backs from VetPayTogo to AVImark.&nbsp;</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Digitail myBalto Foundation Integration]]></title>
            <description><![CDATA[HOW TO ADD THE MYBALTO FOUNDATION DONATION AS A LINE ITEM:

Step 1: Log into your account

Step 2: Click on the "person icon" in the upper right hand corner then click "administration".



Step 3: You will ...]]></description>
            <link>https://community.mybalto.com/testing-gikbgxy4/post/digitail-mybalto-foundation-integration-gFOJik3RQpDoCqb</link>
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            <category><![CDATA[myBalto Foundation]]></category>
            <dc:creator><![CDATA[Amy]]></dc:creator>
            <pubDate>Tue, 22 Apr 2025 18:06:53 GMT</pubDate>
            <content:encoded><![CDATA[<h2 class="text-xl" data-toc-id="0045869d-ea05-4e80-a11d-119accbe308a" id="0045869d-ea05-4e80-a11d-119accbe308a">How to add the myBalto Foundation Donation as a line item:</h2><p><strong>Step 1:</strong> Log into your account</p><p><strong>Step 2: </strong>Click on the <strong>"person icon" </strong>in the upper right hand corner then click <strong>"administration".</strong></p><figure data-align="center" data-size="original" data-id="hWropPQS91132HLq53QJW" data-version="v2" data-type="image"><img data-id="hWropPQS91132HLq53QJW" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/hWropPQS91132HLq53QJW?auto=compress,format&amp;dl"></figure><p></p><p><strong>Step 3: </strong>You will scroll down on the left hand column until you see<strong> "Inventory" </strong>and click on <strong>"Services".</strong></p><figure data-align="center" data-size="original" data-id="vGhkHvtBuyKuc0qPlsuKD" data-version="v2" data-type="image"><img data-id="vGhkHvtBuyKuc0qPlsuKD" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/vGhkHvtBuyKuc0qPlsuKD?auto=compress,format&amp;dl"></figure><p><strong>Step 4: </strong>Click on "Add Service"</p><figure data-align="center" data-size="original" data-id="Yb67ZDjYSBMfBO0yrXcaj" data-version="v2" data-type="image"><img data-id="Yb67ZDjYSBMfBO0yrXcaj" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/Yb67ZDjYSBMfBO0yrXcaj?auto=compress,format&amp;dl"></figure><p></p><p><strong>Step 5:</strong> Enter the information as it appears in the image below</p><figure data-align="center" data-size="original" data-id="xqSl7uux9ziFAo196s8xR" data-version="v2" data-type="image"><img data-id="xqSl7uux9ziFAo196s8xR" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/xqSl7uux9ziFAo196s8xR?auto=compress,format&amp;dl"></figure><p><strong>Step 6: </strong>Click SAVE</p><p><strong>Step 7:</strong> You have now successfully added the <strong>myBalto Foundation Donation</strong> to your PIMS! Head back over to the myBalto Foundation Dashboard --&gt; Settings --&gt; Veterinary Mgmt System --&gt; Click the blue button "Verify" to confirm your line item.</p><h3 class="text-lg" data-toc-id="c181568f-f6ec-4b36-8165-2b291c87fba2" id="c181568f-f6ec-4b36-8165-2b291c87fba2">Please note that it may take until the next day for our system to be able to verify the product has been added.</h3><p>If for some reason you have added your product, and you are still not seeing donations coming through, then:</p><ol><li><p>Verify the product name in your system matches "<strong>myBalto Foundation Donation</strong>" exactly, no extra spaces at the end.</p></li><li><p>Verify you've added the product in the myBalto platform in your settings.</p></li><li><p>Reach out to our team via email or by chat and we will gladly work with you to get it working!</p></li></ol><p></p><h2 class="text-xl" data-toc-id="678ef161-2ed2-49d9-951e-dc2d62d92c12" id="678ef161-2ed2-49d9-951e-dc2d62d92c12">How to add myBalto Foundation Donation to Invoice:</h2><p><strong>Step 1:</strong> Proceed to Billing, scroll to "Add Services and Products", select "Services" and type in<strong> myBalto Foundation Donation</strong></p><figure data-align="center" data-size="original" data-id="CPtuCAt5fGFwbVFYpqRaR" data-version="v2" data-type="image"><img data-id="CPtuCAt5fGFwbVFYpqRaR" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/CPtuCAt5fGFwbVFYpqRaR?auto=compress,format&amp;dl"></figure><p></p><p>Step 2: Change the "Unit Price" to the donation amount that the customer would like to give and check out per usual.</p><figure data-align="center" data-size="original" data-id="d9Qs6A3Kc6PgNVsMQhocG" data-version="v2" data-type="image"><img data-id="d9Qs6A3Kc6PgNVsMQhocG" alt="Document image" title="Document image" src="https://tribe-s3-production.imgix.net/d9Qs6A3Kc6PgNVsMQhocG?auto=compress,format&amp;dl"></figure><p></p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[DaySmart Vet myBalto Foundation Integration]]></title>
            <description><![CDATA[Coming Soon!]]></description>
            <link>https://community.mybalto.com/testing-gikbgxy4/post/daysmart-vet-mybalto-foundation-integration-rvgLgkxjTwQnrYe</link>
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            <category><![CDATA[myBalto Foundation]]></category>
            <dc:creator><![CDATA[Amy]]></dc:creator>
            <pubDate>Tue, 22 Apr 2025 18:01:38 GMT</pubDate>
            <content:encoded><![CDATA[<p>Coming Soon!</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Advantage+ myBalto Foundation Integration]]></title>
            <description><![CDATA[Coming Soon!]]></description>
            <link>https://community.mybalto.com/testing-gikbgxy4/post/advantage-mybalto-foundation-integration-jAU7bazqKHVuSOP</link>
            <guid isPermaLink="true">https://community.mybalto.com/testing-gikbgxy4/post/advantage-mybalto-foundation-integration-jAU7bazqKHVuSOP</guid>
            <category><![CDATA[myBalto Foundation]]></category>
            <dc:creator><![CDATA[Amy]]></dc:creator>
            <pubDate>Tue, 22 Apr 2025 17:57:51 GMT</pubDate>
            <content:encoded><![CDATA[<p>Coming Soon!</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[VIA myBalto Foundation Integration]]></title>
            <description><![CDATA[Coming Soon!]]></description>
            <link>https://community.mybalto.com/testing-gikbgxy4/post/via-mybalto-foundation-integration-a9wrW1tatr6K6fa</link>
            <guid isPermaLink="true">https://community.mybalto.com/testing-gikbgxy4/post/via-mybalto-foundation-integration-a9wrW1tatr6K6fa</guid>
            <category><![CDATA[myBalto Foundation]]></category>
            <dc:creator><![CDATA[Amy]]></dc:creator>
            <pubDate>Tue, 22 Apr 2025 17:54:00 GMT</pubDate>
            <content:encoded><![CDATA[<p>Coming Soon!</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Onward Vet myBalto Foundation Integration]]></title>
            <description><![CDATA[Coming Soon!]]></description>
            <link>https://community.mybalto.com/testing-gikbgxy4/post/onward-vet-mybalto-foundation-integration-HMBKzBRUmDkhBLL</link>
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            <category><![CDATA[myBalto Foundation]]></category>
            <dc:creator><![CDATA[Amy]]></dc:creator>
            <pubDate>Tue, 22 Apr 2025 17:51:36 GMT</pubDate>
            <content:encoded><![CDATA[<p>Coming Soon!</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[NEO myBalto Foundation Integration]]></title>
            <description><![CDATA[Coming Soon!]]></description>
            <link>https://community.mybalto.com/testing-gikbgxy4/post/neo-mybalto-foundation-integration-aU5RWgwYGDKFZHd</link>
            <guid isPermaLink="true">https://community.mybalto.com/testing-gikbgxy4/post/neo-mybalto-foundation-integration-aU5RWgwYGDKFZHd</guid>
            <category><![CDATA[myBalto Foundation]]></category>
            <dc:creator><![CDATA[Amy]]></dc:creator>
            <pubDate>Tue, 22 Apr 2025 17:48:41 GMT</pubDate>
            <content:encoded><![CDATA[<p>Coming Soon!</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[Rhapsody myBalto Foundation Integration]]></title>
            <description><![CDATA[Coming Soon!]]></description>
            <link>https://community.mybalto.com/testing-gikbgxy4/post/rhapsody-mybalto-foundation-integration-gQ2iKflTjI908gy</link>
            <guid isPermaLink="true">https://community.mybalto.com/testing-gikbgxy4/post/rhapsody-mybalto-foundation-integration-gQ2iKflTjI908gy</guid>
            <category><![CDATA[myBalto Foundation]]></category>
            <dc:creator><![CDATA[Amy]]></dc:creator>
            <pubDate>Tue, 22 Apr 2025 17:45:54 GMT</pubDate>
            <content:encoded><![CDATA[<p>Coming Soon!</p>]]></content:encoded>
        </item>
        <item>
            <title><![CDATA[NectarVet myBalto Foundation Integration]]></title>
            <description><![CDATA[Coming Soon!]]></description>
            <link>https://community.mybalto.com/testing-gikbgxy4/post/nectarvet-mybalto-foundation-integration-Y7sEWqfox7GIap5</link>
            <guid isPermaLink="true">https://community.mybalto.com/testing-gikbgxy4/post/nectarvet-mybalto-foundation-integration-Y7sEWqfox7GIap5</guid>
            <category><![CDATA[myBalto Foundation]]></category>
            <dc:creator><![CDATA[Amy]]></dc:creator>
            <pubDate>Tue, 22 Apr 2025 17:40:57 GMT</pubDate>
            <content:encoded><![CDATA[<p>Coming Soon!</p>]]></content:encoded>
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